Refunds and Cancellation

If you buy as a consumer, you can ask for a refund within 14 days of your purchase, for any reason. You do not have to explain why.

To request one, email support@signaturealgorithms.com within 14 days of the purchase date. Tell us the email address you bought with and we will find the order.

When a purchase is refunded, the licence it granted is revoked and those plug-ins stop being authorised for continued paid use. Any computers activated against that licence release their slots.

Only the licence created by that purchase is affected. If you own the same plug-in through another purchase, that ownership is untouched.

Nothing is deleted from your machine and nothing stops working destructively: an unlicensed plug-in passes audio through rather than going silent, so a refund never damages a project you are in the middle of.

Every plug-in has a free 10-day trial, so you can decide before you pay rather than after.

The installer is free and downloading or installing it does not start a trial. You start a trial from inside a plug-in, for that plug-in, when you are ready.

This 14-day policy is in addition to your legal rights, not instead of them. It does not limit any statutory right or remedy that applies where digital content is faulty, not as described, or otherwise does not meet the requirements the law sets.

Your statutory rights are unaffected.